Store Policies
Customer shopping experience process
Shopping process
Select product and quantity
Add item to cart.
Click Order to checkout.
Select your payment method and delivery method.
Fill in customer, delivery and payment information.
Click Submit Order.
Privacy Policy
The Neighbourhood Counselling Association (hereinafter referred to as "the Association") adopts the following policy in accordance with the Personal Data (Privacy) Ordinance to protect the confidentiality of personal data of website users:
Scope of application of the policy
The Association collects personal information only on a voluntary basis from website users, and such information is only used for the purposes specified during the collection process. The Association will not sell, rent or disseminate the information to other people or organizations. Unless permitted or required by law, the Association will not disclose your personal information to third parties without your consent.
Data Collection and Use
The Association records website user data from browsers, such as browser type, domain name, websites visited, documents received, etc. This data is used to compile statistics such as the number of people visiting the website in order to analyze the preferences of website users and improve the Association's website.
Data Collection and Use
The Association has strict restrictions on the use of servers that store personal data. Only designated personnel or agents can use them. If an employee or agent violates the Association's privacy policy, they will be subject to disciplinary action or legal prosecution.
Links to other websites
This website may contain links to other websites. We will try our best to select URL links that can comply with personal privacy and are not responsible for the content or privacy practices of other websites.
Disclaimer
The information on this website provided by the Neighborhood Guidance Association (hereinafter referred to as the "Association") is for general description only. The Association strives to provide accurate information, but cannot guarantee it. The Association hereby declares that it will not assume any responsibility for any errors, omissions, errors or misrepresentations, whether express or implied, including any loss, damage or injury and consequential loss, damage or injury caused by the use or misuse of the information on this website. This website may contain links to other websites. The Association will not be responsible for any loss, damage or injury and consequential loss, damage or injury caused by the use of the content of other websites. By using this website, you unconditionally agree to and accept the terms of the Disclaimer and any changes and/or amendments to the above terms that may be made by us from time to time without prior notice to you. Please visit this page regularly to check for any changes and/or amendments.
Payment Service Methods
Guests can choose to pay by bank transfer when checking out.
Bank transfer
If you choose to pay by bank transfer or other channels, please complete the payment within 3 days after placing the order, and upload the bank receipt or payment screenshot in [Customer Communication] in the order. Or email to nearbuy@naac.org.hk (please indicate the order number).
The amount at checkout must be consistent with the amount transferred from the bank, otherwise it will be difficult to verify and process, and will affect the normal ordering process.
After receiving the receipt uploaded by the guest, it will take about 1-3 working days for the group to verify the payment with the bank.
If the payment is successfully verified, the customer's order status will change from "Processing" to "Confirmed", and they will receive an email notification from us later; and the payment status will also change to "Paid".
If the customer places an order but fails to upload a valid deposit proof before the deadline, the computer system will automatically cancel the order without further notice.
Bank Name: THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED (HSBC)
Account number: 741-319495-838
Account Name: THE NEIGHBOURHOOD ADVICE-ACTION COUNCIL
Please try to show the deposit date and time on all screenshots, or note the deposit date and time when uploading, so that we can check it.
After depositing, please email the deposit slip to nearbuy@naac.org.hk or upload it to the order customer communication. Thank you!
If any suspicious, dishonest, misleading or fraudulent behavior is found, Nearbuy will report it to the police.